The legal agreement between you and HostKum governing your use of our services.
Last Updated: January 1, 2025 · Effective: January 1, 2025
Please read these Terms carefully. By creating an account, purchasing any service, or otherwise using HostKum's website or services, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you") and HostKum Inc., a company registered in Colorado, USA ("HostKum", "we", "us"). By accessing our website at hostkum.com or using any of our hosting services, you confirm that:
When you create a HostKum account, you agree to:
We reserve the right to disable any account or username at our sole discretion, including if we believe you have violated these Terms.
HostKum provides web hosting services including shared hosting, WordPress hosting, cPanel hosting, VPS hosting, domain registration, SSL certificates, and related technical services. Service specifications for each plan are available on our pricing page.
Services are billed in advance on a monthly or annual basis. All prices are displayed and charged in US Dollars (USD). HostKum reserves the right to adjust pricing with at least 30 days' notice. Price changes will be communicated via email and applied at your next renewal.
We accept payments via PayPal and Stripe (credit and debit cards including Visa, Mastercard, and American Express). By providing payment details, you authorise us to charge the applicable fees. All payments are processed securely — we do not store raw card numbers on our servers.
Services automatically renew at the end of each billing period unless you cancel before the renewal date through your client area. You are responsible for cancelling services you no longer require.
If a payment fails, we will notify you via email. Accounts with overdue balances may be suspended after 7 days and terminated after 14 days. Data on terminated accounts may be permanently deleted after 30 days.
You agree not to use HostKum's services to host, distribute, or facilitate any of the following:
Violation of our Acceptable Use Policy may result in immediate account suspension or termination without refund. For the full AUP, see hostkum.com/aup.
HostKum guarantees 99.9% monthly uptime for shared hosting plans and 99.99% for VPS plans, measured on a calendar-month basis.
Downtime caused by the following is excluded from uptime calculations:
If we fail to meet the uptime SLA in any calendar month, you may request a pro-rated service credit. Credits must be requested within 30 days and are applied to your account — they are not redeemable for cash.
While HostKum performs regular automated backups on applicable plans, you are ultimately responsible for maintaining your own independent backups of all data hosted on our platform. HostKum shall not be liable for data loss resulting from hardware failure, software errors, customer actions, or any other cause.
You retain full ownership of all data, files, and content stored on HostKum's servers. By hosting content with us, you grant HostKum a limited, non-exclusive licence to store, cache, and transmit your content solely to provide the services.
All trademarks, logos, service marks, trade names, website design, and content created by HostKum are the exclusive property of HostKum Inc. and are protected by applicable intellectual property laws. You may not use any HostKum branding without our prior written consent.
You represent and warrant that you own or have the necessary licences to all content you upload to our servers, and that such content does not infringe the rights of any third party.
To the maximum extent permitted by applicable law, HostKum's total cumulative liability to you for any claims arising out of or relating to these Terms or our services shall not exceed the total amount you paid to HostKum in the three (3) months immediately preceding the claim.
HostKum shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business, or goodwill, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless HostKum Inc. and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (i) your use of our services; (ii) your violation of these Terms; (iii) your violation of any applicable law; or (iv) content you host on our platform.
Either party may terminate services with written notice:
Upon termination, your data may be retained for 30 days, after which it will be permanently deleted. You are responsible for exporting your data before cancellation.
These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts of El Paso County, Colorado, and both parties consent to personal jurisdiction in those courts.
For disputes under $10,000, you may elect binding arbitration under the American Arbitration Association's consumer arbitration rules. Class action waiver: you agree that any dispute will be resolved individually and not as part of a class action.
For questions about these Terms, please contact: